Using JAY Local Korea

JAY Local Korea provides travel information, planning tools, destination guides, route suggestions, digital products and other Korea travel-related content and services.

You may use the website only for lawful purposes and in a way that does not interfere with the website, its users or its technical systems.

You are responsible for ensuring that your use of JAY Local Korea complies with laws and regulations that apply to you.

Travel Information Is Practical Guidance, Not a Guarantee

We work to provide useful and accurate travel information, but travel conditions can change quickly.

Information that may change includes:

• Transport schedules and fares
• Opening hours and closure days
• Admission prices
• Entry, visa and immigration requirements
• Festival and event schedules
• Weather and local conditions
• Availability of restaurants, shops, hotels and attractions
• Payment methods and booking policies

JAY Local Korea itineraries and recommendations are planning aids, not guarantees that a particular venue, route, service or experience will be available at a specific time.

Not Professional or Government Advice

Content on JAY Local Korea is provided for general travel-information and planning purposes.

Unless expressly stated otherwise, it should not be treated as legal, immigration, medical, financial, tax, insurance or other professional advice.

For official entry rules, immigration requirements, health guidance or other regulated matters, you should consult the relevant authority or qualified professional.

My JAY Accounts

Some JAY Local Korea features may require a My JAY account. You are responsible for keeping your login credentials secure and for activity that occurs through your account.

Account features may include:

• Saved trips or saved content
• Purchase records
• Access to downloadable products
• Profile or preference information
• Other travel-planning features

You must provide reasonably accurate account information and should keep your email address current where it is required for purchase verification or account recovery.

Digital Products

JAY Local Korea may sell digital travel products including PDFs, itinerary packs, checklists, planning tools and other downloadable materials.

You may keep reasonable personal backup copies for your own use.

Purchasing one edition of a product does not automatically include future editions, lifetime updates or unrelated future products unless the product page specifically states otherwise.

Prices and Payments

Prices are shown on the relevant product or checkout page. Prices, promotional offers and launch discounts may change at any time before a purchase is completed.

Payments may be processed through PayPal. PayPal may apply its own terms, privacy policy, currency-conversion rates, payment methods and transaction procedures.

Your bank, card provider or payment provider may separately charge foreign-exchange or other fees. JAY Local Korea does not control those third-party charges.

Where applicable, taxes or other legally required charges may be handled according to the checkout process and applicable law.

Purchase Verification and Download Access

Some purchases may require payment verification before access to a digital product is activated.

Depending on the product and payment flow, access may be provided through a My JAY account, a protected download page or another secure delivery method.

You are responsible for using the correct account or email address where necessary to match a purchase to your access rights.

Refunds for Digital Products

Because digital products can be accessed or downloaded immediately, purchases are generally considered final once access has been provided or the product has been downloaded, except where a refund is required by applicable law.

We will review legitimate issues including:

• Duplicate payment for the same product
• Payment confirmed but product access was not delivered
• An incorrect product was delivered
• A purchased file is materially defective or unusable
• Other circumstances where applicable law requires a refund

A change of travel plans, failure to use the product, or a decision not to follow the itinerary does not automatically create a right to a refund.

Travel Experiences, Tours and Booking Inquiries

JAY Local Korea may display travel experiences, local activities, tours, inquiry-based services or booking opportunities.

Depending on the specific product, a service may be provided directly, through a local partner or through an external booking platform.

Additional terms displayed during inquiry, booking or checkout may apply to matters such as:

• Availability
• Minimum participant requirements
• Meeting points
• Weather conditions
• Cancellation deadlines
• Refund rules
• Guide availability
• Changes caused by transport or local conditions

Where specific booking terms conflict with general website terms on a booking-specific issue, the terms shown for that booking will generally govern that issue, subject to applicable law.

Affiliate Links and External Booking Services

Some pages may contain affiliate links to external booking platforms, accommodation providers, transport services, travel products or other third-party services.

If you complete a transaction after clicking an affiliate link, JAY Local Korea may receive a commission at no additional cost to you.

Your transaction with an external provider is subject to that provider’s own terms, cancellation rules, privacy practices, availability and customer-support policies.

JAY Local Korea is not responsible for changes made independently by third-party providers after you leave our website.

Intellectual Property

Unless otherwise stated, JAY Local Korea owns or is authorised to use the website’s original content, design, written guides, downloadable products, branding, graphics and other original materials.

You may not reproduce, republish, scrape, resell, distribute or create commercial copies of our original content without permission except where applicable law expressly allows it.

Third-party trademarks, logos, photographs and other materials remain the property of their respective owners.

Prohibited Use

You may not use JAY Local Korea to:

• Break applicable laws or regulations
• Attempt unauthorised access to accounts or systems
• Interfere with website security or normal operation
• Distribute malware or harmful code
• Commit fraud or payment abuse
• Resell or redistribute protected digital products
• Scrape or systematically copy substantial website content
• Misrepresent your identity in connection with transactions

Account or Access Restrictions

We may restrict or suspend access to an account or digital product where reasonably necessary to protect the service, users or legitimate business interests.

Examples may include confirmed fraud, chargebacks, unauthorised redistribution, security abuse or serious violations of these Terms.

Where appropriate, we may attempt to resolve an issue before restricting access, but immediate action may be taken where necessary for security or fraud prevention.

Third-Party Websites

JAY Local Korea may link to websites, maps, social platforms, booking providers, government pages and other external services.

We do not control external websites and cannot guarantee their availability, accuracy, security or policies.

You should review the terms and privacy practices of a third-party service before using it or making a payment.

Service Availability

We aim to keep JAY Local Korea available and functioning reliably, but uninterrupted access cannot be guaranteed.

The website or individual features may occasionally be unavailable because of maintenance, hosting issues, security measures, software changes, third-party outages or circumstances outside our control.

We may update, modify or discontinue features where reasonably necessary to improve or operate the service.

Disclaimer of Warranties

To the extent permitted by applicable law, JAY Local Korea and its content are provided on an “as available” basis.

We do not guarantee that every piece of travel information will remain current, that every recommended service will be available, or that a particular itinerary will be suitable for every traveller.

Travel decisions remain your responsibility, including decisions involving health, safety, weather, transportation, entry requirements, budgets and personal circumstances.

Limitation of Liability

To the extent permitted by applicable law, JAY Local Korea will not be responsible for indirect, incidental or consequential losses resulting from reliance on general travel information, changes by third-party providers, missed transport, venue closures, weather, personal travel decisions or events outside our reasonable control.

Nothing in these Terms excludes liability that cannot legally be excluded or restricted.

Privacy

Our handling of personal information is described in the JAY Local Korea Privacy Policy .

By using account, inquiry or purchasing features, you acknowledge that certain information may need to be processed in order to provide the requested service.

Changes to These Terms

We may update these Terms when our services, payment methods, products, legal obligations or business practices change.

Updated Terms will be published on this page together with a revised “Last updated” date.

Continued use of JAY Local Korea after an update means the revised Terms will apply from their effective date, subject to applicable law.

Mandatory Consumer Rights

These Terms are not intended to remove legal rights or protections that cannot be waived under applicable consumer-protection law.

If a provision of these Terms conflicts with a mandatory legal right, that mandatory right will apply to the extent required by law.